The Norton Leadership Way
At Norton Healthcare, I developed the Norton Leadership Way, a written articulation of the desired leadership culture at Norton Healthcare. This philosophy of leadership became part of the annual performance review for all leaders at Norton Healthcare.
Of course, in a healthcare setting, proper hand hygiene is key to a safe and positive experience for patients and employees. To help reinforce the message of hand sanitation, I created the concept, scripting, and design for this Training Magazine award-winning streamable video. Check out a shortened version of the video here: Hand Hygiene Video
Part of my role at Norton Healthcare was to improve the effectiveness of all of our learning professionals within the organization. In addition to organizing an annual Educator Conference and holding regular educator committees, I would often put together resources to help remind educators of best practices.
Training Magazine Top 125
Four years straight, Norton Healthcare's learning function was designated a "Top 125" learning organization by Training Magazine. I lead the effort to submit the work of our learning team.
As committee lead for the learning efforts for our annual goal deployment efforts, I joined three other senior leaders to lead a small team of employees who creating the annual effort to ensure every employee developed goals that aligned with the overall goals of the organization. My work on this committee included efforts such as writing scripts for our organizations president.
Especially in a time when it is difficult to bring groups together, novel learning tools such as podcasting become important pieces of the work place learning puzzle. At Norton Healthcare, I developed and produced MedChat, a podcast for providers that includes continuing medical education credits. Here is a sample episode: